Terms & Conditions
Last updated: 14 August 2026
1. Agreement to these terms
These Terms & Conditions govern use of the Calvessianluxeretreat website. By accessing the site, you agree to use it lawfully and in accordance with these terms. If you do not agree, do not use the website. Separate terms, house rules, booking conditions or regulatory requirements may apply to accommodation, events and age-restricted areas of the physical venue.
2. Website purpose
The website provides general information about Calvessianluxeretreat, its accommodation, physical entertainment venue, dining, events, accessibility and guest services. It is not an online gambling service, does not provide online wagering functionality and does not process gambling transactions through these pages.
3. Operator
The website is operated by Calvessianluxeretreat Pty Ltd from the business address identified below. References to "we", "us" and "our" refer to that operator unless the context indicates otherwise.
4. Information and availability
We aim to keep website information accurate and useful, but descriptions, schedules, images, facilities, opening arrangements and service availability may change. Website content is general information and does not guarantee that a particular room, event, service, game, facility or feature will be available at a particular time. Contact the venue before travelling if a specific feature is essential to your visit.
5. Enquiries and communications
The contact form is provided for legitimate guest and business enquiries. Submitting an enquiry does not create a booking, reservation, contract or guarantee of availability. A booking or other commitment exists only when confirmed through the applicable venue process. Users are responsible for providing accurate contact information and for reviewing any confirmation they receive.
6. Age-restricted venue areas
Certain areas or services at the physical venue may be restricted by law, licence conditions or venue policy. Visitors are responsible for complying with lawful age, identity and access requirements. The website itself should not be interpreted as permission to enter any restricted area.
7. Responsible entertainment
Guests should treat gambling and related entertainment as discretionary recreation and should not spend beyond limits they can afford. Venue access and responsible-gambling measures may be subject to applicable law, licence conditions and house rules. This website does not provide financial advice or promise any outcome from gambling activity.
8. Acceptable use
You must not misuse the website, attempt unauthorised access, interfere with security or availability, introduce malicious code, scrape the site in a manner that materially disrupts service, impersonate another person, submit unlawful or abusive content, or use contact facilities for spam or fraudulent activity. We may restrict access where reasonably necessary to protect the site, our staff, guests or systems.
9. Intellectual property
Unless otherwise stated, website text, layout, branding, graphics and original presentation are owned by or licensed to the operator and are protected by applicable intellectual-property laws. You may view and print reasonable portions for personal, non-commercial use. You must not reproduce, republish, sell or exploit substantial parts of the website without permission where permission is legally required.
10. Third-party rights and links
The current site is designed to avoid unnecessary external dependencies. If third-party links are added in the future, they may lead to services that we do not control. A link does not automatically constitute endorsement, and users should review the terms and privacy practices of any third-party service they choose to use.
11. Privacy
Personal information provided through the website is handled as described in the Privacy Policy and Cookie Policy. Users should avoid sending unnecessary sensitive information through ordinary email or the general contact form.
12. Disclaimers
To the extent permitted by law, the website is provided for general informational purposes without a guarantee that every page will always be uninterrupted, error-free or suitable for every purpose. Nothing in these terms excludes, restricts or modifies a consumer guarantee, statutory right or other protection that cannot lawfully be excluded.
13. Liability
To the extent permitted by law, we are not responsible for indirect or consequential loss arising solely from reliance on outdated website information, temporary site unavailability, user device issues or unauthorised third-party activity beyond our reasonable control. Any limitation is subject to mandatory rights and remedies that cannot be excluded under applicable law.
14. Indemnity for misuse
To the extent permitted by law, a user who deliberately misuses the website may be responsible for loss reasonably caused by that unlawful misuse. This clause does not limit rights that cannot lawfully be limited and does not apply to loss caused by our own unlawful conduct.
15. Changes to the website and terms
We may update website content and these terms when services, technology or legal obligations change. The current terms will be published on this page with the relevant update date. Changes do not retrospectively remove rights that have already accrued under mandatory law.
16. Governing law
These website terms are intended to operate under the laws applicable in Victoria, Australia, subject to any mandatory law that applies to a user in another jurisdiction and cannot lawfully be displaced. Disputes should first be raised with the operator so that a practical resolution can be attempted.
17. Severability and entire terms
If a provision of these website terms is found unenforceable, the remaining provisions continue to the extent they can operate independently. These terms apply to website use only and do not replace separate written booking, event, employment, supplier or venue-specific agreements.
18. Contact
Questions about these website terms can be directed to the operator using the details below.
Operator: Calvessianluxeretreat Pty Ltd
Address: 100 Mitchell Street, Bendigo VIC 3550, Australia
Email: info@calvessianluxeretreat.com
Phone: +61 3 5550 4186